Frequently Asked Questions
Everything you need to know about shopping with MUNTHE
What is MUNTHE's shipping policy and delivery time?
We offer worldwide shipping. Orders are typically processed within 24 hours on business days. Delivery within Europe usually takes 2-4 business days, while international shipping may take 5-7 business days depending on the destination.
How do I return an item?
You can return your items within 14 days of receipt. Items must be in their original condition with all tags attached. Please use the prepaid return label included in your package (where available) or contact our customer service for a return authorization.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. Additionally, we offer secure checkout via PayPal, Apple Pay, and Klarna for flexible payment options.
How do I find the right size?
Each product page features a detailed size guide. Our collections generally follow standard European sizing. If you are between sizes, we recommend checking the specific garment measurements provided in the 'Size & Fit' section.
Are MUNTHE products ethically produced?
Sustainability and social responsibility are core to our brand. We work closely with our suppliers to ensure fair working conditions and are increasingly incorporating organic and recycled materials into our collections.
Can I track my order?
Yes, once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link so you can monitor your package's journey in real-time.